What Should I Do in a Plumbing Emergency?

A plumbing emergency can happen at any time, often catching you off guard. Whether it’s a burst pipe, clogged drain, or malfunctioning hot water unit, knowing how to respond can minimise damage and stress. At Complete Plumbing Qld, we’re here to guide you through the steps to take during a plumbing crisis.

Steps To Take

1. Stay Calm and Assess the Situation
   Remain calm and take a moment to assess the situation. Identify the source of the issue and decide whether it’s manageable or requires immediate professional help.
2. Shut Off the Water Supply
   If the issue involves a leak or burst pipe, stop the water flow by shutting off the main water valve. This valve is usually located near your water meter, under the kitchen sink, or outside your house. Knowing its location beforehand can save valuable time.
3. Turn Off the Hot Water Unit
   For hot water issues, such as a leaking unit, turn it off to prevent further damage. Switch off the power at the circuit breaker for electric units or turn off the gas supply for gas water heaters.
4. Address Minor Leaks Temporarily
   Use pipe tape, silicone, or even rags to temporarily control minor leaks until a plumber arrives. While not a permanent fix, it can prevent further damage.
5. Clear Clogged Drains Carefully
   Avoid chemical drain cleaners, as they can damage pipes. Use a plunger instead. If the blockage persists, call a professional.
6. Call a Professional Plumber
   After taking immediate action, contact a professional plumber. At Complete Plumbing Qld, we provide 24/7 emergency plumbing services to resolve urgent issues promptly. Our experienced team is equipped to handle a wide range of plumbing emergencies.

Document the Damage

If the emergency causes significant property damage, document it for insurance purposes. Take photos and make detailed notes about the damage and the steps you’ve taken to address it.

Prevent Future Emergencies

Once the immediate issue is resolved, take steps to avoid future emergencies. Schedule regular maintenance and inspections to identify potential problems early. Consider installing automatic shut-off valves and isolation flood stop valves to prevent burst flexible hoses.

Why Choose Complete Plumbing Qld?

With over 25 years of experience, Complete Plumbing Qld is a trusted name in the plumbing industry. We’re licensed by the Queensland Building and Construction Commission and a proud member of the Master Plumbers Association of Queensland.

Our Emergency Services Include:

• Burst pipe repair
• Leak detection and repair
• Hot water unit repair and replacement
• Blocked drain specialists
• Toilet and fixture repair

View our full list of services here.

Don’t let a plumbing emergency disrupt your life. Call Complete Plumbing Qld on 5538 9002 for prompt and professional assistance. We’re available 24/7 to keep your home safe and functional.