What Should I Do in a Plumbing Emergency?

A plumbing emergency can strike at any time, often catching us off guard. Whether it’s a burst pipe, a clogged drain, or a malfunctioning hot water unit, knowing how to respond can minimize damage and stress. At Complete Plumbing Qld, we understand the urgency of these situations and are here to guide you through the steps to take when faced with a plumbing crisis.

1. Stay Calm and Assess the Situation

The first step in any emergency is to remain calm. Panicking can lead to hasty decisions that may exacerbate the problem. Take a moment to assess the situation. Identify the source of the issue and determine whether it’s something you can manage temporarily or if it requires immediate professional intervention.

2. Shut Off the Water Supply

If the emergency involves a leak or a burst pipe, your priority should be to stop the flow of water. Locate the main water shut-off valve in your home and turn it off. This valve is usually found near your water meter, under the kitchen sink, or outside your house. Familiarise yourself with its location beforehand so you can act quickly when needed.

3. Turn Off the Hot Water Unit

In cases where the plumbing issue involves hot water, such as a leaking unit, it’s important to turn the unit off to prevent damage and potential hazards. If it’s an electric hot water unit, switch off the power at the circuit breaker. For gas water heaters, turn off the gas supply.

4. Address Minor Leaks Temporarily

For minor leaks, you can use pipe tape, silicone, or even rags to temporarily stem the flow of water until a professional arrives. This is not a permanent solution but can help prevent further damage while you wait for assistance.

5. Clear Clogged Drains Carefully

If you’re dealing with a clogged drain, avoid using chemical drain cleaners which can damage your pipes and worsen the problem. Instead, use a plunger to try and clear the blockage. If these methods don’t work, it’s best to call a professional plumber.

6. Call a Professional Plumber

Once you’ve taken immediate action to mitigate the situation, contact a professional plumber. At Complete Plumbing Qld, we offer emergency plumbing services to address urgent issues promptly and effectively. Our team of experienced plumbers is equipped to handle a wide range of emergencies, ensuring your home is safe and functional as quickly as possible.

Our team of dedicated professionals is available 24/7 to promptly address any urgent plumbing issues, ensuring peace of mind. You can reach us on 5538 9002.

7. Document the Damage

If your plumbing emergency has caused significant damage to your property, it’s important to document the damage for insurance purposes. Take photos and make detailed notes about the extent of the damage and the steps you’ve taken to mitigate it. This information can be valuable when filing an insurance claim.

8. Prevent Future Emergencies

After the immediate crisis has been resolved, take steps to prevent future plumbing emergencies. Regular maintenance and inspections by a professional plumber can help identify potential issues before they become major problems. Additionally, consider investing in automatic shut-off valves and isolation flood stop valves that prevent burst flexible hoses by cutting the water at the source.

Why Choose Complete Plumbing Qld for Your Emergency Needs?

With over 25 years of experience, Complete Plumbing Qld is a trusted name in the plumbing industry. Our team is licensed by the Queensland Building and Construction Commission and is a proud member of the Master Plumbers Association of Queensland. We are committed to providing fast, reliable, and high-quality service to our customers.

Our Emergency Services Include:

• Burst pipe repair
• Leak detection and repair
• Hot water unit repair and replacement
• Blocked drain specialists
• Toilet and fixture repair

View our full list of our services.

Don’t let a plumbing emergency disrupt your life. Call Complete Plumbing Qld for prompt and professional assistance. Our team is ready to help you 24/7, ensuring your home remains safe and comfortable.